Resolve Roku Error code 011 This guide will help you out. When some users regularly use the Roku device, they face error code 011 Roku “cannot connect to Roku”. The Roku error 011 also means that the software update has failed on the Roku device. Reason of failure can be of full memory size or the bad internet connection.
Generally, the Roku device checks for the software update in every 24 hours’ time period. You can also check for updates manually by setting>system>system update.
Solve Roku Error Code 011 Reset Your Roku Streaming Device Through its Settings –
Roku error code 011 During the software update process, Roku will connect with the software update server, it will check for device firmware and updates.
Error Code 011 on Roku If there are some updates found, then those updates will be automatically be installed. During this process, the device may reboot a few times.
• Your internet connection is not strong. Maybe it is providing the intermittent connection.
• Maybe the internet server protocol is blocking the Roku device or software update website.
• Antivirus or firewall is blocking the Roku access to the internet.
1: Check the connection – Error 011 Roku
Restart your PC.
Restart your modem and router.
Look for changing by using the LAN cable instead of Wi-Fi.
Boot in Safe Mode with Networking mode and try connecting.
Run the dedicated Windows Troubleshooter.
Update router’s/modem’s firmware.
2: Check firewall exceptions
Roku Error Code 011 Antimalware solution or antivirus cannot block the internet connection. However, with the unifying of various security solutions into one package, we got ourselves third-party firewalls.
Those, on the other hand, can and will block your internet connection. Sometimes by mistake, other times because of the justified suspicion that your network isn’t safe.
3: Reset the antivirus to default settings
If you meddled with the implemented firewall on your own or a peculiar update changed something and thus blocked the internet access, you should just reset the antivirus to its default values.
That seems like the best way to resolve the problem at hand. It’s not an unusual practice for antivirus solutions to go bonkers and, with the introduction of secondary security tools, that practice flourished.
4: Reinstall the antivirus
Roku Error code 011 – Finally, if none of the previous steps proved fruitful, the only solution that we can offer is the reinstallation of the antivirus solution.
Now, before you navigate to Control Panel and uninstall the antivirus, have in mind that most of the supporting applications that come with the suit are not essential. Meaning .
Windows Firewall is quite sufficient and you don’t need a third-party firewall unless you’re a knowledgeable user who can take advantage of extra features.
5: Disable the antivirus
In the end, and we can’t call this a solution but rather a workaround, you might want to disable your antivirus or go for an alternative. Of course, there’s always an option to contact the antivirus support and ask for help.
Maybe there’s a bug at hand with the current iteration and you pointing towards it should help developers deal with it swiftly.
• Just click on the try update again option
• You should restart the Roku by removing the plugin wire and waiting for 10 seconds and then rejoining the wire again.
• You can restart your router.
• If everything fails you should try to connect to the other Wi-Fi network.
If the above steps don’t work for you, you can call at +1-888-335-1333. This is a company which has created a name for itself in the world of Roku device troubleshooting.
Their team is hardworking and dedicated with years of experience in the field of Roku troubleshooting.
Everything you need to resolve in your Roku device, they will fix it up easily. You can visit their website for more information as well Rokucomlink
During setup or regular use, some users face error code 011 & how to solve Roku Error 011 ‘Cannot connect to Roku‘ on their roku.
The Roku error 011 means that the software update has failed on the roku device. The reason for failure can range from a bad internet connection to a full memory on the roku.
The Roku device checks for software updates automatically every 24 hours. The user can as well check for updates manually by going to Setting -> System -> System Update.
During this procedure, the roku will connect to the software update server, check for device firmware updates and channel updates. Any updates found are then automatically installed. The device may reboot a few times during this process.
In case one comes across Roku error 011 code, there can be a few simple explanations.
- The internet connection (wifi) is not strong or is providing intermittent connection.
- The ISP is somehow blocking either the Roku or one of the software update websites.
- An antivirus or firewall is blocking the roku’s access to the internet.
To troubleshoot the roku error 011 please perform the follwing actions:
- Click on Try Update Again
- Restart the roku by unplugging the power cable for 10 seconds.
- Restart your router
- If all else fails, try and connect to another wifi network for the update.
If these steps do not resolve the error 011 on your roku, please contact technical support at 1-888-335-1333
Activate your Roku – Roku Com Link