How to fix “Can’t Connect to Netflix NW-2-5”

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There’s nothing like binge watching your favourite show on Netflix over the weekend. You set the couch, get the popcorn and turn on Netflix and out of nowhere it says, “Netflix has encountered an error, Code: NW-2-5. But how do we fix it.

If you experience the error code NW-2-5, it typically points to a network connectivity issue that is preventing your device from reaching the Netflix service. To troubleshoot this you can take the following steps:

  1. Restart your router
  2. Restart your roku
  3. Check if your internet is working on other devices
  4. If nothing works, Call Roku Technical Support at 1-888-335-1333